Shipping Policy

Processing Time

  • Orders are typically processed within 1–3 business days after purchase.

  • Once processed, you’ll receive a confirmation email with tracking details (if available).

Estimated Delivery Times 

  • Standard Shipping: 7–20 business days

  • In rare cases, please allow up to 30 business days due to customs clearance or unexpected delays.


VAT, Customs & Import Charges

Important Information for UK Customers:
Your order may be subject to import VAT and handling fees upon delivery. These are not included in your payment at checkout.

  • For orders over £135, import VAT and customs charges may apply, in accordance with UK law.

  • These charges are set by HMRC and collected by the courier (e.g. Royal Mail or Parcelforce).

  • The buyer is responsible for paying these fees before delivery.

If you’re unsure about customs charges, we recommend checking with HMRC before placing your order.

Multiple Items

If your order includes more than one item, they may arrive in separate packages. This helps us deliver your order more efficiently.

Delays

Please understand that external factors (e.g. customs checks, local postal service delays, strikes, or peak season demand) can affect delivery time. We appreciate your patience in such cases.

Undeliverable Orders

If an order is returned due to an incorrect address or refusal to pay customs charges, we may offer re-delivery at your expense or issue a refund excluding original shipping costs.

Questions or Concerns?

If your order hasn’t arrived within 30 business days, or you have any concerns about your delivery, please contact us:

📧 Email: maheshwariv919@gmail.com]